SpaceNK

Luxury beauty retailer with over 60 stores across the UK and Ireland and 29 stores in the US which offer a range of products from 70+ various brands

01
Partnership Period
4
years
02
Project
Duration
1
months
1
hours
03
Team
1
specialists
  • Engagement Manager
    1
  • Project Manager
    1
  • Solution Architect
    1
  • QA Engineers
    3
  • Frontend Developers
    3
  • Web Developers
    3

Technologies

SalesForce
Commerce Cloud

  • react + redux
  • vscode
  • ecmascript
  • webpack
  • node
  • saas
  • html5
  • css3
  • eslint
  • git
  • puppeteer

Key Points

  • 01
    Research

    Our detailed analysis of user journeys into the brand’s site is generating leads and helping the company develop loyalty programs to drive repeat business and lower customer-acquisition costs.

  • 02
    Personalization

    We identified key customer journeys and devised multiple ways to facilitate those journeys through cutting-edge design choices. Astound also introduced active data sets and geo-targeting to provide Space.NK’s digital customers with the same personalized recommendations and a tailored shopping experience that they would enjoy in-store.

  • 03
    New ecommerce platform

    We realized that creating a holistic customer experience that reflected the brand essence meant developing an experience-driven commerce ecosystem that included replatforming Space.NK’s ecommerce site, developing a new CX, optimizing the mobile experience, removing friction from conversions, and strengthening long-term customer-brand relationships.

Results

  • Transformed Space.NK into a digital-first brand
  • Wined a new demographic of shoppers
  • Implemented the geo-tagging functions support Space.NK’s interest in international expansion
We have been very impressed by the development team during the project. The management and development process was excellent and the code and user experience delivered have been of a very high standard. So our thanks to the team for a very successfull project!
Space.NK Team

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