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Engagement Manager



Who we are and what we do

Astound Commerce is a global ecommerce agency headquartered in the US. With over 600 professionals in 7 countries, we are one of the world’s largest teams of ecommerce experts. Top brands like Adidas, Puma, Versace, Jimmy Choo, Tommy Hilfiger, Hugo Boss and Crocs are among our clients. Company centers in Eastern Europe are focused on the development of ecommerce solutions on Salesforce Commerce Cloud (Demandware), Hybris, IBM WebSphere Commerce, Intershop, Kibo, Magento, NetSuite.

Brief description of the open position

This Engagement Manager will be responsible for directing projects across multiple departments, teams, and solution areas. Ideal candidates will have a consulting background with previous work experience implementing large eCommerce, Enterprise Content Management, and Interactive Marketing initiatives. Engagement Managers are responsible for overall client relationship, and executing the projects through completion.

You will

  • Managing all aspects of delivery for client relationships;
  • Identifying and pursuing new business opportunities within the current account;
  • Interacting at the highest level in client organizations;
  • Actively supporting the sales effort on new business development pursuits;
  • Effectively managing and resolving personnel and project-related issues;
  • Providing leadership and mentorship to Project Managers, company, and client team members;
  • Providing final quality assurance functions and assume ultimate responsibility for all client deliverables;
  • Managing several concurrent projects and/or project managers;
  • Ensuring consistent approach and solution quality across engagements;
  • Monitoring all schedules and budgets.

You have

  • 5+ years of experience in project/operations management and team leadership is required;
  • Project Management expertise;
  • The ability to analyze job content and make recommendations;
  • Strong verbal, written, analytical and interpersonal skills;
  • Exceptional organizational and control skills;
  • Must be able to work independently to gather requirements and translate those into solutions;
  • Must demonstrate the following: the ability to appear for work on time; the ability to accept constructive criticism; the ability to maintain and develop positive team cohesiveness; the ability to understand and follow work rules and procedures;
  • Must be proficient with the use of MS Project, Word, Excel, Visio, and Power Point;

Good to have

  • Experience with Demandware a major plus;
  • PMP certification is a plus.

We offer

  • Knowledgebase of the world’s largest ecommerce delivery team;
  • Trainings and certifications;
  • A constant inflow of ecommerce projects with global outreach;
  • Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project;
  • Coaching and reviews to support your career development;
  • Internal/external engineering and business training and conferences and time for self-education;
  • Extensive technical library with option to order books and English classes;
  • A network-style culture with geographically distributed teams, easy communications and access to clients;
  • Possible international on-site visits;
  • Work-life balance approach and healthy lifestyle programs.

Hiring Process

(6 easy steps)
  1. Check open positions and find a position you are interested in;
  2. Apply on the site or to
  3. Talk to your personal recruiter in Astound Commerce;
  4. HR interview;
  5. Prove your technical skills at technical interview or testing;
  6. Final interview with Hiring Managers and discuss expectations and offer.


Svitlana Herashchenko

Svitlana Herashchenko