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Engagement Manager




This Engagement Manager will be responsible for directing projects across multiple departments, teams, and solution areas. Ideal candidates will have a consulting background with previous work experience implementing large eCommerce, Enterprise Content Management, and Interactive Marketing initiatives. Engagement Managers are responsible for overall client relationship, and executing the projects through completion.


  • Managing all aspects of delivery for client relationships;
  • Identifying and pursuing new business opportunities within the current account;
  • Interacting at the highest level in client organizations;
  • Actively supporting the sales effort on new business development pursuits;
  • Effectively managing and resolving personnel and project-related issues;
  • Providing leadership and mentorship to Project Managers, company, and client team members;
  • Providing final quality assurance functions and assume ultimate responsibility for all client deliverables;
  • Managing several concurrent projects and/or project managers;
  • Ensuring consistent approach and solution quality across engagements;
  • Monitoring all schedules and budgets.

Required Skills

  • 5+ years of experience in project/operations management and team leadership is required;
  • Project Management expertise;
  • The ability to analyze job content and make recommendations;
  • Strong verbal, written, analytical and interpersonal skills;
  • Exceptional organizational and control skills;
  • Must be able to work independently to gather requirements and translate those into solutions;
  • Must demonstrate the following: the ability to appear for work on time; the ability to accept constructive criticism; the ability to maintain and develop positive team cohesiveness; the ability to understand and follow work rules and procedures;
  • Must be proficient with the use of MS Project, Word, Excel, Visio, and Power Point;

Will be a plus

  • Experience with Demandware a major plus;
  • PMP certification is a plus.

Astound Commerce Offers

  • Knowledgebase of #1 global ecommerce delivery in Ukraine;
  • Trainings and certifications;
  • A constant inflow of ecommerce projects with global outreach;
  • Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project;
  • Coaching and reviews to support your career development;
  • Internal/external engineering and business training and conferences and time for self-education;
  • Extensive technical library with option to order books and English classes;
  • A network-style culture with geographically distributed teams, easy communications and access to clients;
  • Possible international on-site visits;
  • Work-life balance approach and healthy lifestyle programs.

Hiring Process

(6 easy steps)
  1. Check open positions and find a position you are interested in;
  2. Apply on the site or to
  3. Talk to your personal recruiter in Astound Commerce;
  4. HR interview;
  5. Prove your technical skills at technical interview or testing;
  6. Final interview with Hiring Managers and discuss expectations and offer.


Svitlana Herashchenko

Svitlana Herashchenko