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QA Functional Manager



Who we are and what we do

Astound Commerce is a global ecommerce agency headquartered in the US. With over 600 professionals in 7 countries, we are one of the world’s largest teams of ecommerce experts. Top brands like Adidas, Puma, Versace, Jimmy Choo, Tommy Hilfiger, Hugo Boss and Crocs are among our clients. Company centers in Eastern Europe are focused on the development of ecommerce solutions on Salesforce Commerce Cloud (Demandware), Hybris, IBM WebSphere Commerce, Intershop, Kibo, Magento, NetSuite.

Brief description of the open position

The QA Functional Manager will be responsible for leading a high-performance project driven manual and automated testing team.

You will

  • Manage and mentor all members of distributed QA engineering team to build a highly professional and motivated group;
  • Initiate new vacancies opening and make final decisions on hiring all levels of QA Engineers (from juniors to leads);
  • Make decisions on engineers’ termination;
  • Create a solution-oriented and thinking culture in engineering;
  • Contribute to knowledge sharing and other internal communication forums.
  • Conduct semi-annual performance assessments, including SMART goals setting, promotions and compensation reviews.

Resource management

  • Allocate engineers with the right skill sets to client projects ensuring adequate project staffing;
  • Track and report on resource utilization identifying any resource imbalances and meeting team’s billable utilization goals.

Project management (no direct involvement)

  • Collaborate with project and account/engagement managers to deliver projects on time, on budget, while meeting customer expectations;
  • Provide proactive technical counsel to project leadership staff to ensure accuracy and completeness of technical understanding and communication.

Process management

  • Take part at company’s strategic initiatives, e.g. contributions in setup of new locations, internal processes creation and improvements, adoption of best practices on the company’s level.Define, implement, manage and refine software development life cycle processes for the delivery of multiple and concurrent customer projects;
  • Ensure the adherence to organizationally defined technical practices and procedures through conducting regular engineering audits;
  • Define and enforce standards and tools for QA activities;
  • Collaborate with other engineering managers to ensure consistency and alignment between engineering groups.

You have

  • 7+ years of experience in software testing and/or development projects;
  • 3+ years of people management experience (20+ team members);
  • 2+ years of QA/Test Manager or/and project management experience (for medium-to-large software development projects with a variety of software development methodologies);
  • Be an independent, self-motivated leader who is able to motivate people, instill accountability and achieve results;
  • Strong communication, collaboration, negotiation and teamwork skills;
  • Advanced spoken and written English skills;
  • Experience with interviewing, on-boarding and coaching of QA engineers;
  • Impeccable organizational, analytical and time management skills;
  • Ability to learn and adapt quickly in a dynamic environment;
  • Experience in managing geographically distributed teams.

Good to have

  • Experience in testing or managing/leading ecommerce solutions is highly desired;
  • Experience with Demandware, Intershop, Magento, Netsuite, Marketlive or IBM WebSphere Commerce platforms;
  • Working and managing within a small-company and/or growth environment;
  • Experience with testing web-based applications;
  • ISTQB certification, Advanced level;
  • PMP or CSM certification.

We offer

  • Knowledgebase of the world’s largest ecommerce delivery team;
  • Trainings and certifications;
  • A constant inflow of ecommerce projects with global outreach;
  • Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project;
  • Coaching and reviews to support your career development;
  • Internal/external engineering and business training and conferences and time for self-education;
  • Extensive technical library with option to order books and English classes;
  • A network-style culture with geographically distributed teams, easy communications and access to clients;
  • Possible international on-site visits;
  • Work-life balance approach and healthy lifestyle programs.

Hiring Process

(6 easy steps)
  1. Check open positions and find a position you are interested in;
  2. Apply on the site or to
  3. Talk to your personal recruiter in Astound Commerce;
  4. HR interview;
  5. Prove your technical skills at technical interview or testing;
  6. Final interview with Hiring Managers and discuss expectations and offer.


Irina Kovaleva

Irina Kovaleva